DO Customer Service
How good are you at serving customers?
I just recently visited a new hair salon. The front and back end customer service were like two opposites. Not a single bad thing I could say about the front office operations. A lady greeted me, smiled, offered a beverage, etc.. all check points here. Back office – where the “meat and juice” lays was a disaster. My hairdresser had NO opinion of what kind of style might fit me, in 2.5 hours I was there, I could not force a smile on her face, she took half an hour longer than I was told which made me late for another appointment, I was left alone for almost (more…)